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WELCOME TO STUDIO AT 39

Thank you for choosing Studio at 39.

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Our space has been created as a welcoming, inclusive and supportive environment for wellbeing activities, workshops, meetings, classes and community events.

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We want everyone using Studio at 39 to enjoy a calm, professional and well-maintained space. This agreement explains the responsibilities of both Studio at 39 and the Hirer to ensure a positive experience for everyone.

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By confirming your booking, you agree to these Conditions of Hire and Service Level Agreement.

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Booking Confirmation

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Your booking is confirmed once payment has been received and Studio at 39 has confirmed the booking in writing.

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The person making the booking accepts responsibility for:

The booking arrangements.

Ensuring all attendees follow these conditions.

The safe and appropriate use of the space.

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Studio at 39 reserves the right to refuse bookings that are unsuitable for the space or conflict with the values of the studio.

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Payment

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Payment is required in advance unless otherwise agreed.

Your booking fee covers the agreed hire period only.

 

The hire period includes:

Arrival and preparation.

The activity or event.

Clearing away and leaving the space ready for the next user.

Additional time used beyond the agreed booking period may be charged.

 

Cancellation Policy

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If you need to cancel your booking, please provide as much notice as possible.

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  • Cancellations made at least 7 days before the booking date will incur no cancellation fee.

  • Cancellations made less than 7 days before the booking date will be charged the full hire fee.

 

Rescheduling is available free of charge, provided at least 7 days' notice is given. All rescheduled bookings are subject to availability.

 

Studio at 39 Commitments

 

We will ensure the studio is:

Clean and tidy.

Ready for your agreed booking.

Suitable for your planned activity.

 

Heating, Lighting and Facilities

 

Studio at 39 will provide:

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A heated space (max. 22*C)

Appropriate lighting.

Access to agreed facilities.

A secure environment.

 

Access

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Studio staff will open and close the studio for your booking.

Please arrive and finish within your agreed hire period.

 

For any access issues or urgent queries:

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Sara Pevsner

Telephone: 07030 344118 Email: studio@thirty-nine.org

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Hirer Responsibilities

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The Hirer agrees to:

Use the studio respectfully.

Ensure activities are suitable for the space.

Leave the studio clean and tidy.

Return furniture and equipment to its original position.

Remove all personal belongings and materials after the booking.

Do not adjust the thermostat times, presets and temperatures.

Dispose of rubbish appropriately.

Report any damage or issues immediately.

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Facilitators should check before and after class that doors are securely shut
during winter and securely hooked if open during Summer. All doors should be
securely closed upon departure.

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Additional cleaning, repairs or replacement costs caused during the booking may be charged.

 

Health, Safety and Professional Responsibility

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The Hirer is responsible for ensuring that their activity is delivered safely and professionally.

Where applicable, the Hirer must hold:

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Appropriate qualifications or experience.

Public Liability Insurance.

Relevant professional memberships.

Safeguarding procedures where children or vulnerable adults are involved.

The Hirer is responsible for their participants and must ensure that activities are appropriate for the space.

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Insurance and Liability

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The Hirer remains responsible for their own activities, participants and equipment.

Studio at 39 accepts no responsibility for:

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Loss, theft or damage to personal belongings.

Equipment brought onto the premises.

Injury resulting from unsafe activity or failure to follow instructions.

Studio at 39 will take reasonable care to provide a safe and suitable environment.

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Equipment and Facilities

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Studio at 39 has some wellbeing resources available, including:

Mats.

Blankets.

Other basic wellbeing equipment.

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However, Hirers and participants are encouraged to bring their own equipment wherever possible.

Any equipment provided by Studio at 39 must be used respectfully and returned after use.

Any additional equipment, furniture or installations must be agreed in advance.

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Refreshments

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Tea and coffee making facilities may be available by prior arrangement.

If refreshments are required, please discuss this with Studio at 39 before your booking.

The Hirer is responsible for leaving refreshment areas clean and tidy.

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Wi-Fi and Facilities

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Wi-Fi is available for users where required but not guaranteed.

Parking is available free of charge on surrounding roads.

Participants and Hirers are responsible for allowing enough time to park before the booking begins.

 

Marketing and Promotion

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For one-off events, workshops or classes, the Hirer is responsible for:

Promoting their event.

Managing registrations.

Communicating event details.

Managing participant enquiries.

Studio at 39 may support promotion where appropriate, but this is not guaranteed.

 

Creating a Respectful Environment

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Studio at 39 is committed to being an inclusive and welcoming wellbeing space.

 

The Hirer agrees to ensure that:

All attendees are treated with respect.

Activities are delivered professionally.

Behaviour remains appropriate.

The environment remains safe and supportive.

 

Studio at 39 does not tolerate behaviour that is abusive, discriminatory, threatening or unsafe.

Alcohol, Smoking and Prohibited Activities

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Smoking and vaping are not permitted anywhere within the building or grounds.

Alcohol may not be sold or consumed.

Illegal substances are strictly prohibited.

 

Activities that may damage the building, disturb others or compromise safety are not permitted.

 

Decorations and Alterations

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Nothing may be attached to walls, floors, ceilings, furniture or equipment without prior permission.

The use of nails, screws, adhesive materials, Blu Tack or similar items is not permitted unless agreed.

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Any damage caused will be charged to the Hirer.

 

Emergency Procedures

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The Hirer should familiarise themselves with:

Emergency exits.

Fire safety procedures.

First aid arrangements.

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Any safety concerns should be reported immediately.

 

Studio Closures and Exceptional Circumstances

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In the unlikely event Studio at 39 cannot provide the booked space due to circumstances beyond our control, we will make every reasonable effort to offer an alternative arrangement or refund where appropriate.

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Acceptance

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By confirming your booking, you confirm that you:

Have read and understood this agreement.

Accept responsibility for your booking and attendees.

Agree to leave the space in the condition in which it was provided.

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